The Grand Ivy Casino Cookies Policy
At The Grand Ivy Casino we respect your privacy and aim to be transparent about the technologies we use to improve your experience. This Cookies Policy explains what cookies are, how we use them on our site and mobile services, and your options for managing them.
This policy applies to visitors and account holders aged 18+ who access The Grand Ivy Casino website. It describes the categories of cookies we employ, why they are used, and how you can control or remove them without affecting your basic ability to use the site.
What Cookies Are
Cookies are small text files placed on your device by a website when you visit. They store information about your visit that can be read by the site on later visits. Cookies themselves do not run programs, carry viruses, or capture personally sensitive information not provided by you.
Cookies allow The Grand Ivy Casino to recognise a returning device, remember preferences, maintain secure sessions, and understand how people interact with our site so we can improve performance and service delivery.
Types of Cookies
We group cookies into functional categories to make it easier to understand their purpose. The main categories used on our platform are:
- Essential cookies - necessary for basic site operation and secure access to your account.
- Performance cookies - collect anonymous usage data to measure and enhance site performance.
- Functional cookies - remember choices and preferences to provide a more personalised experience.
- Marketing cookies - used to deliver relevant promotional content and to measure campaign effectiveness.
Some cookies are set directly by The Grand Ivy Casino, while others are set by third parties who provide analytics, marketing or platform services.
Essential Cookies
Essential cookies enable core functionality and secure use of essential features. Without these cookies, certain services on our site would be unavailable or would not function properly.
- Session management - to maintain your logged-in status during play and account management.
- Security - to detect and prevent suspicious activity and to protect account access.
- Transaction support - to ensure continuity during deposits, withdrawals and game sessions.
These cookies are strictly necessary. If you block them you may not be able to access account features, place wagers, or use other essential parts of The Grand Ivy Casino platform.
Performance Cookies
Performance cookies collect anonymous data about how visitors use our site. They help us understand which pages are most visited, identify technical issues and prioritise improvements.
- Page analytics - gather aggregated information about page visits, load times and navigation patterns.
- Error tracking - help detect and diagnose technical problems that affect user experience.
- Feature testing - support testing of new features in a controlled way to assess impact on users.
Information collected by performance cookies is used in aggregate and does not typically identify individual users. This helps us optimise The Grand Ivy Casino for speed, reliability and clarity.
Functional Cookies
Functional cookies remember choices you make while using our services so we can provide enhanced, more personalised features.
- Preference storage - language, display settings and consent choices.
- Personalised content - remembering selected games, preferred layouts or other interface options.
- Improved usability - reducing repetitive inputs and smoothing navigation across visits.
If you disable functional cookies some features may not work as well, and settings will not be retained between sessions. You can still browse the site, but your experience may be less streamlined.
Marketing Cookies
Marketing cookies are used to deliver content and offers that are relevant to your interests. They also help us measure the performance of advertising campaigns across channels.
- Ad personalisation - enabling tailored promotions based on anonymous browsing behaviour.
- Campaign measurement - tracking the effectiveness of marketing efforts to improve future communications.
- Frequency control - preventing the same message from appearing too often.
Marketing cookies may be placed by third parties that assist The Grand Ivy Casino with advertising. You can opt out of personalised advertising through your browser settings or via industry tools provided by ad networks, though opting out may not remove all marketing cookies immediately.
Managing Cookies
You have several choices for managing cookies on your device. You can accept all cookies via the cookie banner, reject non-essential cookies, or customise settings at any time.
- Browser settings - you can set most browsers to block or delete cookies. Check your browser's help documentation for the exact steps for Chrome, Firefox, Safari or Edge.
- Device settings - mobile devices also offer cookie and tracking controls within privacy or browser settings.
- Cookie banner - when you first visit The Grand Ivy Casino, use our cookie banner to make a quick selection about non-essential cookies.
- Clearing cookies - deleting cookies from your browser will remove stored preferences and may log you out of accounts.
Please note that blocking or removing cookies may affect your ability to use certain features of The Grand Ivy Casino. We recommend adjusting settings carefully and reviewing the impact before making permanent changes.
Third-Party Cookies
Third-party cookies are set by domains other than The Grand Ivy Casino. These cookies support services we use such as analytics, fraud prevention, payment processing and marketing partners.
- Analytics providers - collect anonymous statistics that help us improve site content and navigation.
- Service integrations - partners that enable secure payments, identity checks or customer support tools.
- Advertising partners - measure campaign reach and deliver relevant marketing content where permitted.
Third-party providers have their own privacy and cookie policies, and they may process data independently. If you wish to learn more about a specific third party, please consult the relevant provider's policy directly or contact our support team for assistance.
Policy Updates
We review our cookie practices periodically and may update this policy to reflect changes in technology or service provision. When material changes occur we will post an updated version and, where appropriate, present refreshed consent options on The Grand Ivy Casino site.
If you have questions about this policy or need help adjusting your cookie settings, please contact our support team at [email protected].
Last updated: