The Grand Ivy Casino Cookies Policy
This Cookies Policy explains how The Grand Ivy Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the categories we use, and the choices available to you.
Cookies help us provide a secure, reliable and convenient online casino experience. Some are necessary for the website to operate, while others help us understand usage, remember preferences or support relevant communications. If you have questions about this policy, please contact support@thegrandivy-casino.co.uk.
What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser or device and retain limited information about your visit. Similar technologies may include pixels, tags, local storage and software development tools that perform comparable functions.
A cookie may be set by The Grand Ivy Casino or by a third party acting on its behalf. Cookies can be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a defined period or until you remove them.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be associated with account, device or usage information that we hold. We handle such information in accordance with our wider privacy practices.
Types of Cookies
The cookies used on the The Grand Ivy Casino website can be grouped into the following categories:
- Essential cookies, which support core website, account and security functions.
- Performance cookies, which provide information about how visitors use the website.
- Functional cookies, which remember selected settings and help personalise the experience.
- Marketing cookies, which may support advertising, campaign measurement or the delivery of more relevant promotional content.
Some cookies may fall into more than one practical category depending on the function they perform. The specific cookies available may change as the website, services and technology providers develop.
Essential Cookies
Essential cookies are required for important features of the website to work properly. They may help maintain a secure connection, support registration and login processes, remember the status of a session, protect forms and manage access to account areas.
These cookies can also assist with responsible operation of the online casino by helping to detect unusual activity, reduce security risks and preserve the integrity of transactions or account functions. They may be placed when you request a service, sign in, use an account feature or interact with security controls.
Because essential cookies support functions you have requested, disabling them may prevent parts of the website from operating correctly. You may be unable to log in, play games, complete account actions or retain important settings if these cookies are blocked.
Performance Cookies
Performance cookies collect information about how visitors use the website. For example, they may show which pages are visited most often, whether users encounter error messages, how long pages take to load and how visitors move between different areas of the site.
The information is generally used in an aggregated or analytical form. It helps The Grand Ivy Casino identify technical issues, improve navigation, assess the effectiveness of website changes and make the service easier to use across different devices and browsers.
Performance information may be collected through analytics tools provided by third parties. Where these tools are used, the relevant provider may process technical information according to its own terms and privacy documentation. We seek to configure such tools appropriately for the purposes for which they are used.
Functional Cookies
Functional cookies allow the website to remember choices you make. These may include language or display preferences, selected regional settings, elements of a game or promotional interface, and other options that make your visit more convenient.
Functional cookies can help avoid the need to re-enter the same preferences during every visit. They may also support features that are not strictly necessary for the website to load but improve how it responds to your requirements.
If you disable functional cookies, the website may still be available, but certain features may not behave as expected. Your preferences may not be retained, and you may need to make the same selections again when you return.
Marketing Cookies
Marketing cookies may be used to understand interactions with promotional content, measure the performance of campaigns and help present advertising that is more relevant to your interests. They may record information about pages visited, links selected or the source through which you reached the website.
These cookies may be placed by The Grand Ivy Casino or by selected advertising, attribution or campaign partners. They can help identify whether a promotion has been viewed, whether a campaign led to a visit and whether communications are reaching an appropriate audience.
Marketing cookies are not required for you to browse the core website or use essential account functions. Depending on your location and the cookie controls presented to you, these cookies may only be used after you provide the relevant permission. Refusing them will not necessarily prevent access to the casino, but some promotional content may be less tailored and campaign measurement may be less accurate.
Marketing cookies should not be confused with responsible gambling controls or age and identity checks. Those controls are separate measures and may be supported by different systems and processes.
Managing Cookies
You can manage cookies in several ways. When a cookie preference tool is available on the website, it may allow you to accept or refuse categories that are not essential. Your selections may be stored so that they can be applied during later visits, although you may need to review them again if you use a different browser or device.
You can also adjust cookie settings through your browser. Most browsers provide options to block cookies, delete existing cookies, receive an alert before a cookie is stored or allow cookies only from selected websites. Browser controls differ, so you should consult the help section of your chosen browser for instructions.
- Blocking all cookies may affect sign-in, security features, preferences and other core functions.
- Deleting cookies may remove saved settings and require you to make selections again.
- Browser-based choices may apply to every website, not only The Grand Ivy Casino.
- Using a different browser, device or private browsing mode may create a separate cookie environment.
Cookie choices do not necessarily remove information already collected for other purposes. They control the storage or use of certain technologies on your device, while other information may be managed through account, privacy or communication settings.
Third-Party Cookies
Some website functions may rely on third-party services. These providers may place cookies or use similar technologies to deliver hosting, analytics, security, payment-related support, customer service, campaign measurement or other technical services.
A third party may process information according to its own privacy policy and may use different retention periods or controls. The Grand Ivy Casino does not treat every third-party cookie as being under its direct technical control. We review the services connected with the website and seek to use providers in a manner consistent with the relevant purpose.
Third-party content may also be presented through links, embedded features or external pages. Once you leave the The Grand Ivy Casino website, the operator of the external service may apply its own cookie practices. You should review the relevant provider information before using such services or submitting information to them.
We may update the providers or technologies used from time to time. As a result, the precise cookie names, providers and retention periods may change without altering the overall categories described in this policy.
Policy Updates
This Cookies Policy may be revised when our website, services, technology arrangements or operational practices change. We may also update it to clarify how cookies are used or to reflect changes in applicable expectations and guidance.
When we make changes, we will publish the updated version on the relevant website page and amend the revision information where appropriate. The updated policy will apply from the date it is made available unless a different effective date is stated.
We recommend checking this page periodically so that you remain informed about our use of cookies and the choices available to you. Continuing to use the website after an update does not automatically mean that optional cookies are accepted where a separate choice is required. Your available settings will continue to be presented through the applicable cookie controls.
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